Dixons Carphone is working in partnership with Age UK to prevent vulnerable older people feeling lonely and isolated during the pandemic.

The owner of Currys PC World and Carphone Warehouse is working with charity partner Age UK to help older people get online. Using the latest tablet technology, they will be able to connect with friends and family, access important guidance and advice on staying safe and healthy and keep up to date with current news and information about coronavirus.

Through its telephone befriending services, the AgeUK is identifying 500 older people who are most in need of the technology and are keen to learn how to use it. Those who do not currently have access to the internet will now get connected using the new, fully charged and ready-to-use tablets with mobile network connectivity and pre-loaded with news and NHS apps. Those who have any further technical questions can contact a dedicated support line which goes directly to a Dixons Carphone expert who will provide ongoing support.

This is the technology retailer’s second wave of support for Age UK after it donated hundreds of laptops, mobile phones, SIM cards and headsets to its telephone helpline and friendship service, enabling staff to maintain vital support to older people whilst following Government advice to work from home. Over the next two years, the partnership will pull together the nationwide presence and expertise of both organisations, using a range of technology to help combat loneliness, improve mental health, and increase confidence and independence and community participation for older people.

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