BT Group has created a new partnership with the charity AbilityNet to help improve the digital skills of 4,000 older and digitally excluded people across the UK in 2023.

The partnership will run a UK-wide Senior Skills Programme that will deliver more than 1,000 group and one-to-one training sessions to those who need it most in regions across the UK.

The Senior Skills programme will also work to get older and digitally excluded people online to understand and use basic services and aiding them in the switch from analogue to digital home phones. The training will be available in person and through online resources with the aim of helping participants become more independent and able to manage day-to-day digital tasks.

Sessions will be available in Glasgow, Edinburgh, Birmingham, Manchester and London. The locations were chosen based on a growing demand for tech support among older people aged 65+ in these areas.

Victoria Johnson, social Impact director at BT Group, said: “Digital inclusion is about making sure everyone has access to the benefits that technology offers. This new partnership with AbilityNet, and the Senior Skills programme we are creating together, seeks to dispel the mystery of tech, build confidence and awareness of misinformation, and help make a digital native out of everyone in the UK, whatever their age.”

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