FCA gains consumer expert

Consumer expert Richard Lloyd has been appointed as a non-executive director to the board of the Financial Conduct Authority (FCA).

Lloyd has held senior roles in numerous consumer organisations, including Which?, where he was Executive Director. He is a founding trustee of the Money and Mental Health Policy Institute and is currently Chair of Resolver, the consumer complaint resolution organisation.

Charles Randell, FCA chair, said: “Richard's proven expertise and deep experience of both consumer issues and financial services mean he is ideally placed to further reinforce the FCA Board’s consideration of consumer needs. I know he will make a significant contribution and I look forward to working with him."

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